PRIVACY POLICY
Last updated: 13 September 2026.
1. Data controller. Isidro Vázquez. Contact: contacto@enaizo.com.
2. What data we process. - Account: email address and password (the password is stored encrypted by our authentication provider, never in the clear). If you sign in with Google, we receive your Google email address in order to identify you. - Account name (the one you choose to be shown by in the game and in the chat). - Game progress: level, experience, coins, inventory, quests, saved game, clan and chat messages. - Anonymous trial session: a technical identifier so that you can try the game without registering. - Technical usage and error data: game events — including one every time you open the game —, whether you play in the app or on the web, the version you have installed, and crash reports (see point 5), in order to understand usage and fix errors. - Device settings (language, sound, music) stored locally on your device.
3. Legal basis. We process your data in order to provide you with the service (performance of the game you request). Usage analytics are processed on the basis of your consent, which you may give or withdraw at any time without losing any functionality. Crash reports are different: they are processed on the basis of our legitimate interest in keeping the game working and secure, because a crash has to be visible even when it happens at start-up, before you have had any chance to tell us about it. They carry only technical information about the error, they are not used to measure or profile you, and you may object to them by writing to contacto@enaizo.com.
4. Why. So that you can play, save and recover your progress, communicate with other players, and so that we can maintain and improve the game.
5. Providers. To operate the game we use the following data processors: - Supabase: database and authentication (stores your account and your progress). - PostHog: game usage analytics, hosted in the European Union. It receives only your internal identifier and game events: never your email address or your password. One of those events is sent when you open the game, so that we know how many people use it each day, and it carries only whether you play in the app or on the web and the version number you have installed. We do not infer your location: the IP-based geolocation that PostHog enables by default is switched off, so we store neither your city nor your country. It is only activated if you accept analytics, and you can refuse them without losing any functionality. - Sentry: error diagnostics, hosted in the European Union (Germany). It receives technical data about the failure (the error, the device and the browser) and your internal identifier, never your email address. It does not collect your IP address and does not measure the performance of your game. Unlike analytics, it works whether or not you accept analytics, for the reason explained in point 3. - Google: only if you choose to sign in with Google. - Google Play Games: on the Android version only, and only if you have Play Games on your phone. Sign-in happens on its own when you open the game, without you having to choose anything. Google receives the fact that you signed in so that it can produce player statistics, which we only ever see aggregated — for example, the breakdown by age and by gender — and never relating to an individual. Google also processes your Play Games player name and avatar, and technical data about how its own service runs. You can review or delete your Play Games profile at https://play.google.com/games/profile. We do not sell your data and we do not share it with third parties for advertising purposes.
6. Retention. We keep your account data for as long as the account exists. You can delete it yourself at any time from within the game, using the account button (👤) → "Delete my account", or by writing to contacto@enaizo.com. Full details at https://enaizo.com/en/delete-account.
7. Your rights. You may request access to, rectification of, erasure of, or object to the processing of your data, and withdraw your consent, by writing to contacto@enaizo.com.
8. Minors. The game is not directed at children under 16. If you are under that age, do not use the game without the consent of a responsible adult.
9. Changes. We will publish any update to this policy here.
10. Language. This policy was originally drafted in Spanish. Translations into other languages are provided for your convenience; in the event of any discrepancy between versions, the Spanish one prevails.